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| 1. |
Why should I place an order with Gizmo Grabber? Top↑ |
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Gizmo Grabber proudly differentiates itself by working on increasing our customers’ bottom line because we measure our success based on your success. In addition to offering quality products and exceptional service, we also offer the latest and hottest opportunities for elevating sales and maximizing profit. We bring you savings, convenience, and most importantly efficiency so that you can get the products you want, sell them fast, and come back for more. |
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| 2. |
How do I place an order? How do I get a price list? Top↑ |
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| 3. |
How much does shipping cost? How is my order shipped and when will I receive it? Top↑ |
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For bulk orders (over than 45KG), contact your dedicated sales representative.
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| 4. |
What is lead time? How is it related to my order? Top↑ |
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Lead time is the time it takes for us to ship your order from when we receive your order. Lead times can vary depending on product, inventory levels, and/or production schedules. For sample orders, it usually takes 2-5 business days for us to fill and ship your order from time of receipt. For bulk orders, contact your dedicated sales representative.
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| 5. |
How do I pay for my order? Top↑ |
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| 6. |
How can I get in touch with a sales representative? Top↑ |
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| 7. |
Can I buy a sample? Top↑ |
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Absolutely. We accept sample orders, any quantity less than a complete case.
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| 8. |
Is there a minimum order quantity (MOQ) requirement? Top↑ |
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No, we accept orders at any quantity. However, the larger the quantity, the larger the discount.
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| 9. |
Can you explain the pricing? If there is no MOQ, why is pricing by the case? Top↑ |
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Our pricing is designed to help you maximize profits as well as protect you. Any amount less than a complete case is considered a sample order. By doing this, we protect you by giving you preferential pricing for purchasing by the case. By purchasing by the case, shipping costs are lowered, thus lowering overall cost per unit, which then leads to higher profit per unit. |
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What is your return policy? How do I return a product? Top↑ |
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We have a 30 day return policy on all undamaged goods for all non-sample orders. We will refund the full purchase price excluding shipping costs for unopened goods or less a 20% restocking fee for opened goods. Shipping costs are the sole responsibility of the customer. Contact us directly at sales@gizmograbber.com to obtain a Return Merchandise Authorization (RMA) and instructions on how to return the product(s). |
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How do I check the status of my order? Top↑ |
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A dedicated sales representative will be assigned to you to help you through every step of the way from when you inquire about a product, place an order, and receive your order. Please contact your dedicated sales representative should you have any inquiries. |
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Is warranty available? Top↑ |
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What if I need technical support? Top↑ |
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Why isn't there a shopping cart? Top↑ |
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We are currently in the process of setting up our website to enable a shopping cart feature. In the meantime, we will assign a sales representative to help you in every step of the way to place your order with us. We want to make sure you have an exceptional experience at Gizmo Grabber. |
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Why are some products missing and why can't I find them any more on your website? Top↑ |
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We do not list every product on our website because when we reach a certain customer base for a product, we take it off the website. However, you may request products on our “Want It” page ( http://gizmograbber.com/var.asp). |
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What if I don't find what I'm looking for? Top↑ |
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| 17. |
What is DVB and ATSC and which standard does my country support? Top↑ |
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DVB and ATSC are the new standards of digital television. Depending on which country you live in, you will need a DVB-T receiver or an ATSC receiver in order to receive digital television.
Visit http://ww.dvb.org to find out which digital standard your country supports. Also, you need to make sure that digital television programming is available in your country.
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How do I know which digital TV receiver to buy? What is the difference? Top↑ |
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Our digital TV receivers support either DVB-T or ATSC. Some models receive only digital signals (DVB-T or ATSC). Some models are hybrids, which can receive digital (DVB-T or ATSC) and analogue signals.
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How do I know which GPS receiver to buy? What is the difference? Top↑ |
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GPS receivers have different chipsets such as Nemerix, SiRF, Prolific, MTK, etc. They also have different channels such as 16, 20, 32 channels, etc. Battery operating times are also different.
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| 20. |
I have never heard of these brands before. Are they any good? Top↑ |
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Of course they are! We deal with manufacturers that already do OEM for major brands in the world. Essentially, you are getting the same product without the fancy label and for a lower cost. |
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| 21. |
I still have a question. How can I get an answer? Top↑ |
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